Shipping Policy

Welcome to EVolution Parts. We understand that reliable and efficient shipping is crucial for a great customer experience. Below is our shipping policy, designed to ensure that you receive your electric vehicle (EV) parts and accessories promptly and in excellent condition.

  1. Shipping Coverage:
    We ship to various locations domestically and internationally. Please check our website or contact our customer service for information on specific shipping destinations.
  2. Processing Time:
    Orders are processed within 1-2 business days. Custom or special request items may require additional processing time, which will be communicated at the time of order.
  3. Shipping Methods:
    We offer several shipping options, ranging from standard to expedited delivery. Shipping costs and delivery times vary based on the chosen method and destination. Available options and associated costs are displayed at checkout.
  4. Order Tracking:
    Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment’s progress online.
  5. Delivery Time:
    Delivery times vary based on location and shipping method:

Domestic orders typically arrive within 3-7 business days.
International orders may take 7-21 business days, depending on customs clearance.

  1. Shipping Costs:
    Shipping costs are calculated based on the weight and dimensions of the order, as well as the destination. Final shipping costs are displayed at checkout before order confirmation.
  2. Customs and Import Taxes:
    For international shipments, customers are responsible for any customs and import taxes that may apply. EVolution Parts is not responsible for delays due to customs.
  3. Damaged or Lost Shipments:
    Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right.
  4. Returns and Exchanges:
    Refer to our Return Policy for details on returns and exchanges.
  5. Customer Service:
    For any questions or concerns regarding shipping, please contact our customer service team.

Note: Shipping policies are subject to change. Please refer to our website for the most current information.

Thank you for choosing EVolution Parts – we look forward to serving your EV needs.